Tozando

As a general rule, returns/exchanges are not accepted on Japanese sword orders unless damaged upon delivery. Other items: returns/exchanges accepted within 7 days of delivery. Cancellation for personal reasons incurs a 30% restocking fee (70% refunded). Return shipping must be prepaid and insured by the buyer; shipping/handling fees are non-refundable. Contact katana@tozando.co.jp to initiate a return.